Our Doctors

Later, Dr. Shah was one of the first doctors in B.C. to spearhead the acquisition of a variety of lasers, to conduct multiple types of treatments on patients. This way, he could achieve what they were truly looking for, without having to send them to multiple treatment providers, which would affect their quality of care. He has always done his treatments in a highly effective way, too, by mixing modalities (such as using multiple wavelengths to get a result, instead of one). 

For example, he mastered laser tattoo removal this way, very early on in the field. His technique and method for tattoo removal is still part of a ‘secret sauce’ used at his clinic. People come to him from all over the Lower Mainland for these treatments.

These types of treatments can be hard to do – especially with new technologies on the market – since the parameters at which lasers operate can cause adverse reactions, if not set correctly, and safely. Specifics also change from patient to patient, and from condition to condition. So, it’s rare that any one combination of settings or treatment types can transfer to more than a single patient at a time.

B.C. Laser and Skincare Clinic, led by Dr. Shah, has always operated with the philosophy that technology must be regularly updated, in order to stay ahead. His medspa was among the first in Canada to acquire the following lasers: 

• PicoSure™
• enlighten^®
• UltraShape^®
• VelaShape
• truSculpt^® iD
• Gemini^® Laserscope
• Portrait^® Plasma Skin Rejuvenation (Portrait^® PSR)
• MedLite^® C6 (an older, Q-switched laser tattoo removal laser)
• Fotona QX MAX (another Q-switch laser for tattoo removal)
• Fotona Erbium

…And many more. 

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Dr. Shah’s comprehensive understanding of laser physics, and his practice with many varieties of lasers, has allowed him to go beyond the ‘cookie cutter’ approach to non-surgical cosmetic treatments, and to provide customized treatments to his patients. These days, other doctors seek his advice on how to use their lasers, especially for special and ‘hard’ treatment cases. Though, Dr. Shah will humbly admit that he himself also stands on the shoulders of doctors who trained him. Giving back to the medical community is part of the camaraderie between doctors, of course.

Dr. Shah’s ability to ‘think outside the box’ can also be attributed to his ongoing, and ever-expanding, knowledge of laser science and tools, which he has continuously kept at his disposal. He frequently travels across North America to stay up-to-date in the field, attending conferences and trainings on the latest advancements in aesthetic medicine.

Being known for his standout qualities in the industry, Dr. Shah is often seen at invite-only meetings and presentations on the subject of lasers, or other medical cosmetic procedures. For example, he was one of the first invitees to train on MD Codes™, and later, MD DYNA Codes™, with Dr. Maio and Allergan (the makers of Botox^® and Juvederm^®). Though, by that time, Dr. Shah had already been using many of the same methods. The MD Codes™ discipline now ‘rules’ the injectables industry, as the top way to perform safe, effective, non-surgical facelifts.

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Dr. Shah’s approach to medical aesthetic cosmetics, is to individualize treatments, to meet the patient’s core needs. In truth, if doctors don’t listen to their patients, they can rarely make them happy, or heal their true cause of suffering.

In cosmetic medicine, customers pay directly to the doctor, and not to an insurance provider. But that does not preclude them from being patients, too. So, Dr. Shah’s goal is always to strive for patient satisfaction which, undoubtedly, leads to customer satisfaction. 

To that end, when it comes to clinical beauty options, Dr. Shah knows that, with his patients, it’s not always a matter of wanting to look better, ‘just because.’ The way people look can have a profound impact on their quality of life. And, that quality has a lot to do with the way they see themselves. Self-confidence can affect a person’s decisions related to opportunities, motivations, relationships and so on.

For instance, scars or tattoos can be unwelcome reminders of the past. A frowning ‘resting’ face in the mirror can be a daily mood-buster. A self-conscious, obese or hairy person may never feel comfortable going to the beach, changing in a locker room, or forming an intimate life partnership. A woman who leaks when she laughs may despise her social life.

It’s not a matter of how patients should feel about themselves; it’s a matter of how they actually feel about themselves. If technology can reliably and safely help these issues (even if not solve them completely), then why not? For Dr. Shah, cosmetic medicine is a rewarding opportunity to put his education towards serving others.

On the flip side of that notion, in cases of body dysmorphia, or other psychological struggles, Dr. Shah also believes in proceeding with great caution. Most certainly, he does not want patients thinking that beauty treatments alone can solve all their woes.

In order to encourage standards and ethics in the industry, Dr. Shah’s voice on the topic of ‘cosmetic medicine with care,’ led him to be a founding member of the BC Society of Aesthetic Physicians (BCSAP), in 2011.

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Dr. Shah is a registered physician with the College of Physicians and Surgeons of B.C., as well as the General Medical Council in the United Kingdom. He currently also practices family medicine and is a Clinical Assistant Professor at UBC, in Vancouver. He also trains other doctors on the best cosmetic laser and injection practices.

His other current, professional standings include:

• Membership with the College of Family Physicians of Canada, since 2003
• Fellow of the American Society of Lasers in Medicine and Surgery, since 2005
• Diplomate in Practical Dermatology, University of Whales, Cardiff, since 2010
• Founding member of the BC Society of Aesthetic Physicians (BCSAP), since 2011

However, his training and medical certifications began long before the above-mentioned statuses, and are, still, ever-growing (see below for more info on this).

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An English doctor, finding his home in Canada, through hard work and perseverance  

Dr. Shah obtained his medical degree from Manchester University in England, in 1985. After his five-year, Family Practice residency in England, he and his wife, Priti, had the novel idea to travel the world. They started by relocating to Canada in 1990 (wouldn’t you know it, they never left!).

The young, twenty-something-year-old couple landed in Port Hardy, B.C. with just two suitcases, and no friends or family nearby. Dr. Shah was to be the only Family Physician within several kilometres, for some of his patients.

They certainly got their adventure! And, oh, the stories they could tell you! Imagine a typical, made-for-TV plot of this kind: there’s a snow storm, the roads are closed, and there’s a medical emergency with just one doctor in town! It was really like that.

Dr. Shah’s courageous journey as a small-town doctor lasted from 1990 to 1995. It was during this time he also studied Medical Acupuncture at UCLA. He later moved to the Vancouver area, where he began his family practice, and worked at the Thorson Pain Clinic in North Vancouver. He continued to advance his knowledge in medicine through various other courses and qualifications, such as palliative care and pain medicine. These eventually led to cosmetic medicine (did you know the fields are related?).

The year 2000 marked the purchase of his first laser. BC Laser and Skincare Clinic was open for business! It’s all history from there!

Although shy and retiring in nature, Dr. Shah is immensely proud of his family, and could talk about his three daughters all day. In his spare time, he appreciates nothing better than spending time with his family and friends, traveling and watching classic English movies and shows.

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The list below is a sampling of Dr. Shah’s ongoing training. It is not meant to be complete or comprehensive, but illustrative of the several educational activities Dr. Shah voluntarily attends every year, to ensure the delivery of the most up-to-date, cosmetic medical advancements for his patients.

Cosmetic Medicine, 1997 – Present

Medical Practice Resume

• Registered physician (medical license) with the College of Physicians and Surgeons of BC and the General Medical Council in the United Kingdom
• Medical Degree, M.B., Ch.B (Equivalent to MD), University of Manchester (UK), 1985
• Family Practice Residency, Whipps Cross Hospital, London (UK), 1985 – 1990
• Family Physician, Port Hardy, B.C., 1990 – 1995
• Active member, Port Hardy Hospital, B.C., 1990 – 1995
• Member at Surrey Memorial Hospital, in Surrey, B.C., 1997 – 2006
• Clinical Assistant Professor, UBC, 2000 – present
• Examiner, Medical Council of Canada, 2001 – 2009
• Participant in the Clinical Competence Program of British Columbia, 2002 – 2009
• College of Family Physicians of Canada, 2003 – present

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Diplomas and certificates

• Membership of the Royal College of General Practitioners (MRCGP) diploma, 1990
• LMCC, Medical Council of Canada, 1991
• Certification of the College of Family Physicians (CCFP), 1992
• Fellow of the College of Family Physicians (FCFP), 2004
• Fellow of the American Society of Lasers in Medicine and Surgery, 2005
• Diplomate in Practical Dermatology, University of Whales, Cardiff, 2010
• Fellow of the Canadian Society of Phlebology, 2012 – 2013

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Laser practice training

• Five-day recertification (with staff members) in Laser Safety (MLSO) at the Annual ASLMS meeting, April 2009
• Founding member of the BC Society of Aesthetic Physicians (BCSAP) in 2011
• Training with the Laser Institute of America
• Training for each individual laser purchased in the office
• Former member of the Canadian Association of Aesthetic Medicine
• Gentlelase hair removal training by Candela Corporation and from the American Society of Laser Medicine and Surgery
• Fotona Erbium laser peel training from Dr. Thomas Sult, MD, Minnesota Director of Training for Fotona lasers
• Gemini Laserscope training from the company on hair removal and skin rejuvenation, including attendance at the  Women’s Hospital in Toronto for luminary for Lasercope.
• Medlite C6 Hoya Conbio training from Dr. Bruce Saal (dermatologist) in San Jose, CA, luminary for Hoya conbio
• Courses for the Coherent AMT master class on lasers, May 2004, Toronto
• Courses with Syneron on three occasions
• Meetings and courses with the American College of Phlebology
• American Society of Laser Medicine and Surgery,  5 day meeting on all aspects of laser medicine, Boston, April 2006
• South Beach Symposium attendance, February 2005 (keeping up with latest technologies)
• University of Toronto Dermatology laser update day, September 2005
• Training from Syneron Corporation on the use of Aurora SRDR (since sold the machine)
• Training and certificate from Dr. Stephen Mulholland in FOTOFACIAL RF procedure
• Training and conference at the Annual Controversies in Lasers meeting, August 2007, New York & August 2008, Whistler. This is the premier meeting by any standard in the world for medical laser use.
• Sarasota Trainers Meeting for all Cynosure lasers, January 2008
• Safety training and use of machines training from the Cynosure Corporation, Candela Corporation, Reliant Technologies and the Lasering Corporation
• Meeting on laser use by Cynosure Corporation, Vancouver, B.C., December 2008

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Teaching resume

• Trained Physicians in Portland, Oregon for Cynosure, July, 2008, and in Victoria, BC, September, 2008
• Presented a talk on the safety of laser use to the BC Career Colleges Forum, November, 2008, as preliminary planning courses for safety for non-physician laser use that is increasingly common in B.C.
• Presented paper on cellulite reduction, using radio frequency, at the American Society of Laser Medicine and Surgery, April, 2006

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Dr. Rattan began working with B.C. Laser and Skincare Clinic in 2019. He was first attracted to the stellar reputation of Dr. Shah (who is known in the industry), and the long-standing history of the clinic. Then, he witnessed first-hand the quality of care given to patients, even at a holistic level, by the entire team. Not to mention, the whole clinic atmosphere gives off a friendly, ‘family’ feel, where no one just ‘walks in and out.’ Relationships are built, and people care. Needless to say, the ideals were a match, and Dr. Rattan was ‘in.’ 

While Dr. Rattan could go on about the science of facial anatomy to ensure filler treatments are ‘just right,’ that’s not the main thing that makes him great to work with. Dr. Rattan enjoys facial injection planning together with his clients. That’s because he believes there are two main, ‘quality factors’ that determine the success of a non-surgical face lift or enhancement:

1. A trusting relationship with the patient, which involves collaborative communication and attentive listening.
2. The artistic variation in being able to give a patient the ‘look’ they want, while staying within ‘safe zones’ and realistic possibilities.

For example, one patient may want a subtle lip plump, while another will want more of a cupid’s bow, or a fuller lower lip than a lateral lip. These options are all possible. It takes exceptional communication for a doctor to not only describe what will look good on a patient, but to achieve what the patient is hoping for, to the degree that it is feasible. 

To expound further, a cosmetic doctor must carefully consider the features of a person’s face before injecting. No two facial structures are alike. And so, without an X-ray machine, a doctor in this field has to use anatomical evaluation skills to determine where bone structures, nerves, muscles, connective tissues, arteries and vessels are. From there, the right thickness of a solution needs to be used, in order to appear natural on a patient. 

For Dr. Rattan, that’s not just science; it’s also part of the technical artistry needed for this task. Certainly, this type of brainstorming is what gives patients good outcomes – be it higher cheekbones, fuller temples, defined jaws, raised brows, smoothed eye circles, corrected nose shapes or otherwise.

Being an active practitioner in family and emergency medicine, Dr. Rattan has also seen fullwell what can happen on a person’s face as a result of infections or injuries. Having treated these pathologies, and seen how they develop, he’s also well aware of the need for safety when performing cosmetic injections.

On the personal side, if you want to strike up conversation with Dr. Rattan, be sure to mention hiking, hockey, or the latest non-fiction political, biographical or scientific book you’re reading. Documentaries are also a ‘win’!